Privacy Policy

GeneusDNA-ME (Official Distributor of Geneus DNA in the Middle East)

At GeneusDNA-ME, your privacy is important to us. As the official distributor of Geneus Genetics Co., Ltd. (Geneus DNA) in the Middle East, we strictly adhere to Geneus DNA’s Privacy Policy regarding how we collect, use, store, and protect your personal data. This includes all services and products provided through our website and platforms.

This Privacy Policy aligns with Geneus DNA's standards and is governed by the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Scope and Compliance

GeneusDNA-ME follows the privacy practices and data protection procedures as outlined in the official Geneus DNA Privacy Policy, including the handling of:

• Genetic data

• Personal and sensitive data

• Web behavior and survey information

• Data processing and retention

• Consent procedures and user rights

This policy applies to all personal data collected via our website, mobile applications, or when you engage with our services, including the ordering and receipt of DNA analysis reports.

2. Collection and Use of Personal Data

We collect personal data in line with the services provided by Geneus DNA, which may include:

• Identity and contact details

• Genetic information and raw data

• Survey and questionnaire responses

• Website usage behavior

• Health and medical data (with consent)

This data is used for service delivery, user account management, genetic report generation, research, marketing (with your consent), and legal compliance.

3. Data Sharing and Transfers

As per Geneus DNA’s policy, your data will never be shared with employers, insurers, or any unauthorized third parties. Data may be disclosed to authorized healthcare professionals, laboratories, or partners only with your consent, or when legally required.

Transfers outside of Thailand (including to our Middle East operations) are done in compliance with PDPA and protected by appropriate safeguards.

4. Your Rights Under the PDPA

You have the right to:

• Access and correct your data

• Withdraw consent

• Request deletion or restriction of processing

• Object to certain processing activities

• File a complaint regarding misuse of your data

Requests can be directed to our Data Protection Officer (contact below).

5. Data Security and Retention

Your data is stored securely using encryption and advanced cybersecurity protocols. We retain your data only as long as necessary for service provision and compliance, and destroy it securely once no longer needed.

6. Marketing Communications

We may contact you occasionally about promotions or new services, with your prior consent. You can opt out at any time by updating your preferences or contacting us.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience. You can control cookie settings through your browser, though disabling them may affect website functionality.

8. Contact Us

For any questions, concerns, or to exercise your rights, please contact:

Data Protection Officer
📍 1 Park Silom Tower, 15th Floor, Unit 1503-1504, Convent Rd, Silom, Bang Rak, Bangkok 10500
📧 Email: dataprotection@geneusdna.com
📞 Tel: +66 64 195 6661